Temporary Website Issues
We are currently investigating intermittent website issues that may affect some customers.
If you experience problems with the basket, checkout, login, navigation or search, please try one of the following:
- Open the website in a Private/Incognito browser window
- Use Google Chrome, which may provide a more reliable experience while we complete technical updates
If you still need assistance placing an order, please contact our Customer Support team.
We apologise for any inconvenience and thank you for your patience while we work on a permanent resolution.
Website Notice
Temporarily experiencing issues on iPhone or Safari?
We are currently investigating intermittent website issues affecting a small number of customers, particularly on some Apple devices and Safari browsers.
If you experience any of the following:
- Products not being added to the basket
- Checkout not progressing as expected
- Login prompts appearing unexpectedly
- Buttons or parts of the website becoming unresponsive
Temporary workaround
- Open Safari
- Tap the Tabs button
- Select Private and open a Private Browsing tab
- Visit Nutri-Link and continue shopping as normal
In most reported cases, using Private Browsing has allowed affected customers to browse the site and complete their orders normally.
We are actively working on a permanent resolution and apologise for any inconvenience caused. Thank you for your patience and understanding.