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Delivery Terms

UK Delivery

Royal Mail logoOrder before 2 pm Monday-Friday for same day dispatch. After 2 pm your order may leave the next working day. For special and signed for services please check below the specific cut off times.

Free UK Delivery

Free UK Delivery is applied to all UK orders with no minimum spend. Royal Mail aims to deliver 93% of Royal Mail 24 Mail within 1-3 working days, however, orders can take up to 14 working days to deliver.

DPDLocal Next Working Day

DPDLocal aim to deliver the next working day when ordered before 2 pm. Orders over £135 will be sent automatically with DPDLocal Next Working Day within specific postcodes within the UK for free.

Delivery times with DPDLocal are between 7 am-9 pm Monday to Friday. A signature will be required. If you are out during delivery a calling card will be left and re-delivery will be attempted the next working day. You will receive an email or SMS text message from DPDLocal the morning of delivery with your 1-hour delivery window, you will also be given the option to see exactly how long until the driver is at your door via Live track and trace.

If selecting DPDLocal Next Working Day and you are located within Northern Ireland, Channel Islands, Isle of Man, Scottish Islands, Scottish Highlands, Isle of Wight or any other offshore, highlands or specific postcodes defined by DPD this will become a 2 working day service.

Order Day Mon Tue Wed Thu Fri Sat Sun
Delivery Day if Ordered Before 2 pm Tue Wed Thu Fri Mon Tue Tue
Delivery Day if Ordered After 2 pm Wed Thu Fri Mon Tue Tue Tue
 

DPDLocal Saturday & Sunday:

With all the same great features as DPDLocal Next Working Day, for an extra charge, you can use our DPDLocal Weekend Services, for delivery on either a Saturday or Sunday. Deliveries are made between 7am-9pm, you will receive an email on the morning of delivery with your 1 hour delivery window. Orders must be received before 2 pm on a Friday to qualify for this service. If placed after this time, your order will be dispatched on a Next Working Day Service on the next available working day.

Royal Mail Special Delivery:

Royal Mail guarantee to deliver the Next Working day before 1pm, or your money back, if ordered before 2pm (Mon-Fri). A signature will be required.  If you are out during delivery a calling card will be left and you can re-arrange delivery online.

We deliver by 5.30pm the next working day in the following postcode areas:
AB30 – 39, 41 – 45, 51 – 56, GY9 Alderney (Channel Islands), HS1, 3 – 9, IV21 – 28, 40 – 49, 51 – 56, KA27, 28, KW1 – 3, 5 – 15, KW16 Stromness Town only, PA20 (0&9), PA28 – 38, 41 – 49, 76, 77, PH15, 17 – 26, 31 – 40, 49, 50, ZE1

We deliver within two working days by 5.30 pm to the following postcodes areas:
GY1 Herm (Channel Islands), GY9 Sark (Channel Islands), GY10, HS2, PA60 – 75, 78, ZE2, 3

We deliver within three working days by 5.30 pm to the following postcode areas:
KW16 – non Town, KW1, PH30, 41 – 44

Due to the coronavirus pandemic, the Royal Mail Special Delivery service is now the next day before 4.30 pm where previously it was before 1 pm, and areas of before 5.30pm are now a two-day service.

International Delivery: (Europe/Rest of World)

Europe:
Royal Mail aims to deliver within Europe within 3-14 working days.

Rest of World:
Royal Mail aims to deliver to rest of world within 7-28 working days.

DPD:
DPD aim to deliver anything between 2-9 working days, depending on the country of delivery.

Other Courier/Collection – More Help!
If you require a courier that we haven’t mentioned above or wish to collect your order please call our sales team on 0333 577 0404 (8.30 am-5.30pm Monday to Friday)

NOTE:
All international delivery times are estimated and may be further delayed due to customs clearance and you may be liable for import tax.

Non-UK and NI residents ordering from us.

VAT Exempt:

If you order products from us to be delivered to an address outside of England, Wales, or Scotland (or specific postcodes), your supplement price will be excluding VAT which in the UK is 20%.

VAT will be applied by your country's customs authorities prior to delivery, please connect with them to determine your liability. VAT will be removed from the cost of purchase on the completion of your order.

Customs Duty:

If duty is to be charged by your counties customs authority, they will advise you prior to delivery. Typically this is notified to you via the courier service systems and is meant to be applied when the value of the goods ordered exceeds £135 / €150.

If we are unable to dispatch to your address via our website please contact the Nutri-Link sales team on: 0333 577 0404 who will be more than happy to help.

Please read our delivery terms and conditions carefully these can be found here

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